Terms and Conditions for renting a HouseBoat
HouseBoats are available to be checked -in at 14:00 and check- out must be done before 12:00 if overcome this deadline will be taxed the value of another night rental.
The rental price doesn’t includes the costs of fuel. The HouseBoats are equipped with a complete set of dishes and cooking utensils adapted to the maximum capacity. The HouseBoats also have cooking facilities, a fridge, stove and oven. The HouseBoats have a living room with table and comfortable seating. There are also tables and chairs outside and solarium space. It is only possible to use these The HouseBoats on the Douro River, they are not suitable for navigation at sea.
The minimum advance to make the rental booking is two days. The rental is only final when the RentHouseBoat.pt confirm the lessee your reservation after making the online booking and full payment. Upon payment the RentHouseBoat.pt will request the documents and information it considers necessary. All bank charges will be borne by the lessee.
The head of the crew will have to be of legal age, coastal skipper license, experience in navegation, being responsible for the houseboat and the people in it. The RentHouseBoat.pt have the right to deny entrance is the responsible person doesn’t seem able to assume its responsibilities. In this case only the value of the lease of the houseboat will be refunded, the extra will be charged. The head of the crew, can take boat ownership, after completing the formalities, payment of the deposit, the collection of administrative documents and receiving training and the necessary navigation instructions.
Renter must meet the current river navigation regulations and the instructions received by the Marina do Freixo and the river authorities.
It is forbidden to navigate during night, towing, lending and rental of the boat.
It has to be deposited at the time of actual shipment or reservation, by check or credit card, the caution of the houseboat in the amount of € 1,000. The guarantee corresponds to the insurance deductible of the boat and the possible loss of exploitation of the same. The respective deposits will not be returned if the boat is delivered with damage.
The charged amount includes the compulsory insurance of civil liability and passenger personal accident, according to the legislation in force for maritime leisure activity.
It also includes insurance Damage Waiver which includes insurance of the rented houseboat, except if the skipper act on the effect of alcohol, drugs or commits gross negligence.
The lessee undertakes to inform about any loss, theft or damage of the houseboat equipment and is responsible for the replacement.
By the lessee:
The costs withheld are the following:
More than 50 days before the departure date € 100 overhead (record of spending)
Between 50 to 25 days before departure date 30% of the rent with a minimum of 100 €
Less than 25 days before departure date 100% of the rent
If the houseboat is rented before the departure date, the cost will be reduced to € 100, expedient spending.
By RentHouseBoat.pt
If for exceptional circumstances RentHouseBoat company fails to provide the rented houseboat, should provide a similar houseboat in comfort and capacity. If there is no available alternative houseboat within the agreed time, the RentHouseBoat should refund the amount of the rental.
It is mandatory to confirm RentHouseBoat company 48 hours before the departure date, the estimated time of arrival. On departure day the customer will reach the Marina up at the designated time.
The RentHouseBoat shall not be liable for any interruption or navigation restrictions due to reasons unrelated to their will, such as works, floods, droughts or administrative work.
In case of total cancellation of the reservation before departure date, due to interruption or navigation restrictions, half of the importance of the rental will be returned to the client and the other half will be for use in a new lease within 12 months. If events occur during the stay and converge to stop navigation or loss of one or more days, they will be reimbursed.
The RentHouseBoat puts the tenant service a free repair service that will assist you via a phone call in working hours (from monday to friday, between 9:00 and 18:00)
Breakdowns not attributable to the lessee, will be subject to a refund the rental period not enjoyed. Damage attributable to the tenant, if it is shown that the damage was caused by the tenant, this will not be entitled to compensation. The RentHouseBoat reserves the right to keep the amount deposited as a safeguard to know the repair values.
No claim is possible in case of an accident caused by negligence of the tenant. Renter must immediately inform RentHouseBoat of any accident, so it will be assisted throughout the repair process. The tenant can not make any repairs without prior agreement with RenthouseBoat. It is the responsibility of the renter fill out the accident report, by supplementing it and also being signed by others involved. As mentioned previously, accidents not attributable to RentHouseBoat can not be the object of compensation in case lead to the interruption of stay..
When the houseboat leaves the safety of the route expressed in GPS mapping, should the commander of the same, with particular care to note the information provided by the Sonar probe because only this way we can ensure that there will be no danger of running aground on a shoal not visible above the water line.
Where there is a beach, outside the safe route, requiring trailer made by another houseboat, the customer’s request, there will be to pay the costs of refloating operation. These costs will vary with the distance to which it is the houseboat of the nearest rescue point to the present time.
Costs of operating the towing houseboat: 40 € / hour (fuel surcharge)
Hand labor costs 25 € / person / hour
The costs above do not include any damage on the houseboat, which however shall be covered by insurance from the same, which is part of the deposit lodged at the beginning of the cruise.
The houseboat should be delivered to the site and agreed time. The head of the crew will have to provide a safety margin to enable it to guarantee the time of arrival and the return of the houseboat. The boat will be returned to RentHouseBoat in initial conditions and after being checked the initial inventory. The renter will be responsible for any expenses caused by late return. Every hour of delay in returning the houseboat, compensation of € 50, plus other costs related to the compensation to be paid to the next tenant.
If you want to see the houseboat before the rent between please contact our services and we schedule a visit to the Marina do Freixo where you can see the conditions that the houseboat features.